diff --git a/VERSION b/VERSION
index 32b12cc..6efdfbb 100644
--- a/VERSION
+++ b/VERSION
@@ -1 +1 @@
-1.2.63
+1.2.64
diff --git a/internal/crowdsec/service.go b/internal/crowdsec/service.go
index fdb59af..805ccfa 100644
--- a/internal/crowdsec/service.go
+++ b/internal/crowdsec/service.go
@@ -172,8 +172,12 @@ func ServiceStatus(ctx context.Context) Status {
 				st.Version = strings.TrimSpace(scanner.Text())
 			}
 		}
+	}
 
-		// Best-effort counts — ignore errors (agent may be stopped).
+	// Only query cscli data endpoints when the agent is running — cscli
+	// hangs on its local socket when the agent is stopped, which would
+	// block the entire status response and leave the UI with no data.
+	if st.AgentRunning {
 		if decisions, err := Decisions(ctx); err == nil {
 			st.DecisionCount = len(decisions)
 		}